Frequently Asked Questions

CallJu is a business communication service that connects website visitors and customers to your team by phone. It combines a free Click2Call button for your website with VoIP calling, and optional IVR, call routing, call recording and speech to text.

You add the Click2Call button to your website. When a visitor clicks it, CallJu connects the call over the internet to the destination you have set in your user interface: a VoIP account, the free CallJu app or, on paid plans, a landline or mobile phone.

Register for free. CallJu sets up a free VoIP account for you and you receive instructions for adding the Click2Call button to your website. You can upgrade to a paid plan at any time.

No. The setup is done for you when you register, and the Click2Call button comes with simple integration instructions. You do not need IT experts.

Yes. Visitors call you directly from your website, so you no longer need an expensive toll-free number to make it easy for customers to reach you.

Click2Call is a call button for your website. Visitors click it and are connected to your business by phone directly from their browser, without searching for a number or dialing.

After the free registration you receive step-by-step instructions. Adding the button is easy and needs no IT expertise.

Yes. The Click2Call button for your homepage is free in every plan.

To the destination you define in your user interface: your VoIP device, the free CallJu app or, with a paid plan, a landline or mobile number. IVR and routing rules can direct the call to the right team.

Only a browser and a microphone. There is nothing to install and no number to remember.

In your user interface you set the destination of your calls. If you set a VoIP account, calls ring on the connected VoIP device. CallJu includes a free VoIP account and a free app to receive calls, and everything is set up for you when you register.

Yes. Paid plans include free minutes to most destinations. When the included minutes are used up, further calls are charged on a prepaid basis according to the price list.

Yes, of course. Set your existing SIP account as the call destination and calls ring on the VoIP phone or softphone you already use.

There is no limit. You can receive unlimited simultaneous calls.

Yes. CallJu includes unlimited free VoIP calls worldwide in every plan.

Yes. The ECO plan includes a simple IVR and a routing interface. Premium adds an IVR with up to five levels and routing based on time, region and device.

ECO includes a routing interface to define where calls ring. Premium adds routing based on time, region and device, so calls follow your opening hours, your locations and the devices your team uses.

Yes. Combine IVR menus with routing rules to send sales, support or billing calls to the right people.

Every plan includes an answering machine, so callers can leave a message when your team is unavailable.

Yes. Call recording is included from the free plan onwards.

Speech to text, available in the Premium plan, converts the spoken content of your calls into text so you can read and review conversations instead of listening back to them.

Yes. CallJu includes a free VoIP app so you can receive calls without additional hardware.

Yes. An answering machine is included, starting with the free plan.

Unlimited free VoIP calls, a free VoIP app to receive calls, call recording and an answering machine, plus the Click2Call button for your website.

ECO (€14.90 per month) adds 1,000 minutes to fixed-line phones in the EU and USA, a simple IVR and a routing interface. Premium (€99.90 per month) includes 1,000 minutes per month worldwide, an IVR with five levels, routing based on time, region and device, and speech to text.

Further calls are charged on a prepaid basis according to the price list.

Yes. You can upgrade at any time.